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Courses Terms & Conditions

1. Course Enrollment & Access - By enrolling in a course, you gain lifetime access to the course materials, including video lessons, guides, and downloadable resources. Course access is personal and non-transferable.

2. Included Kits & Shipping

 •     The Patternmaking Course includes a Patternmaking Tools Kit and a Pair of Shoe Lasts.

 •     The Shoemaking Course includes a Shoemaking Tools Kit, a Shoemaking Materials Kit and a Pair of Shoe Lasts.

 •     The Patternmaking and Shoemaking Course includes a Patternmaking Tools Kit, a  Shoemaking Tools Kit, a Shoemaking Materials Kit and a Pair of Shoe Lasts.

 •     Kits shipping costs are not included due to varying delivery charges by location.

 •     If you choose to claim your kits, shipping will be arranged within 1-2 business days, with estimated delivery times varying by country (usually 6-10 days).

3. Courses Refund Policy

We want you to feel confident in your purchase. Below are the terms and conditions for requesting a course refund:

A. 7-Day Refund Window

  • You may request a full refund within 7 days of purchase.
  • If you’ve claimed the kits, the course will no longer be refundable, even if you're still within the 7-day period. I recommend you take a look at the course lessons first to make sure it’s the right fit for you!

B. After the 7-Day Refund Period

  • If the 7-day refund period has expired, a refund is no longer available.
  • However, if after the 7-day refund period you haven't claimed the kits, you qualify for a 10% refund or you can still claim your kits.

C. Refund Process

  • To request a refund, contact us via email with your order details : office@valevro.com
  • Approved refunds will be processed within 7-10 business days to your original payment method.

4. Intellectual Property - All courses materials, including videos, documents, and templates, are the intellectual property of VALEVRO. They are for personal educational use only and may not be copied, shared, or resold.

5. Support & Assistance - For any questions regarding the courses, materials, or shipping, you can reach out to us at office@valevro.com.

6. Acceptance of Terms - By purchasing a course, you acknowledge and agree to these Terms and Conditions, including the refund policy and shipping costs for the kits.

7. Others - Nothing in these terms and conditions will restrict or limit your legal consumer rights.